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Adding a new channel

How to add a new channel

Section titled “How to add a new channel”

A channel can be created in two different ways:

1. Purchasing a new Phone Number

Section titled “1. Purchasing a new Phone Number”

We recommend that clients purchase a new phone number, which we use to route calls to the restaurant and connect the bot.

This is handled through our Buy Number flow:

Continue learning how to purchase a new phone number with our step-by-step guide below:

Purchasing a new phone number

2. Adding a new Whatsapp number

Section titled “2. Adding a new Whatsapp number”

In order to automate Whatsapp messaging for your restaurant, you will need to add a new Whatsapp number through our flow:

This number will be:

  1. The public-facing number for the Whatsapp Business API account.
  2. The link between your customers and a Bookline WhatsApp bot.

Continue learning about how to add a new WhatsApp number with our step-by-step guide below:

Adding a new Whatsapp number