Requests
The Requests page lets you view and manage all event and large group booking inquiries in one place, making it easy to stay organized and communicate with clients.
Locating a specific inquiry
Section titled “Locating a specific inquiry”You can either type in a search term or select one from the dropdown for the following fields:
| Field | Definition |
|---|---|
| Dates | Specify a date range for when the event will take place. |
| Filter by venue | Search by venue name. |
| Filter by phone | Search by client phone number. |
| Filter by state | Sort by most recent status. |
Additionally, you have the option of sorting these fields by ascending or descending order.
- Venue
- Phone number
- Diners: # of diners
- Name: client name
- Status
- Request date
Actions
Section titled “Actions”Actions allow you to view details about the inquiry, track your communication with the client and record notes.
Each action icon is explained below from left to right:
| Icon | Definition |
|---|---|
| Eye | View inquiry details |
| Check mark | Notifies the client that their request has been accepted. |
| X | Notifies the client that their request has been rejected. |
| Message | Records that the client has been contacted. The client will not be notified of this. |
| Page | Add an internal note regarding the inquiry. |